Privacy policy

What personal data do we collect?

We collect personal data from you when you:

  • Register on our website or create an account
  • Join or create a running group or event
  • Participate in our online forums or surveys
  • Contact us via email, phone, or social media
  • Subscribe to our newsletter or other marketing communications
  • Use cookies or other tracking technologies on our website

The personal data we collect may include:

  • Your name, email address, phone and username
  • Your feedback, comments, questions, or reviews

How do we use your personal data?

We use your personal data for the following purposes:

  • To provide you with our event and services
  • To create and manage your account and profile
  • To communicate with you about our event and services
  • To send you newsletters or other marketing communications
  • To improve our website and services
  • To analyze our website traffic and user behavior
  • To comply with our legal obligations and enforce our terms of service

How do we protect your personal data?

We take reasonable measures to protect your personal data from unauthorized access, use, disclosure, alteration, or destruction. We use secure servers, encryption, firewalls, and other industry-standard technologies to safeguard your personal data. However, no method of transmission or storage is 100% secure and we cannot guarantee the absolute security of your personal data.

Who do we share your personal data with?

We may share your personal data with:

  • Third-party service providers that help us operate our website and services (e.g. payment processing, analytics, etc.)
  • Law enforcement or regulatory authorities when required by law or to protect our rights or interests

How do we handle your rights and requests?

You have certain rights regarding your personal data, such as:

  • The right to access, correct, update, or delete your personal data
  • The right to object to or restrict the processing of your personal data
  • The right to withdraw your consent to the processing of your personal data
  • The right to receive a copy of your personal data in a portable format
  • The right to lodge a complaint with a supervisory authority

To exercise any of these rights, please contact us at info@balitrailrunning.com. We will respond to your request within a reasonable time frame.

How do we notify you of any changes to our privacy policy?

We may update our privacy policy from time to time to reflect changes in our data practices or legal requirements. We will notify you of any material changes by posting a notice on our website or by sending you an email. Your continued use of our website or services after the effective date of the updated policy constitutes your acceptance of the changes.

Contact us

If you have any questions or concerns about our privacy policy or data practices, please contact us at info@balitrailrunning.com.

This privacy policy was last updated on 20 February 2023.